Shipping Policy

At Achabazaar, we are committed to providing you with a seamless shopping experience. This includes ensuring timely and efficient delivery of the products you purchase. Our shipping policy outlines the estimated delivery timelines for your orders, taking into account the range provided by third-party courier services. Please read this policy carefully to understand how the delivery process works.

Why does the delivery date not correspond to the delivery timeline of X-Y business days?

It is possible that the Seller or our courier partners have a holiday between the day your placed your order and the date of delivery, which is based on the timelines shown on the product page.

What is the estimated delivery time?

Sellers generally procure and ship the items within the time specified on the product page. Business days exclude public holidays and Sundays.

Estimated delivery time depends on the following factors:

• The Seller offering the product
• Product's availability with the Seller
• The destination to which you want the order shipped to and location of the Seller

Estimated Delivery Timelines:

We understand that prompt delivery is crucial for your satisfaction, and we strive to achieve that with the help of our trusted third-party courier partners.
The estimated delivery timeline is 1 to 15 days

Please note that the actual delivery time may vary depending on factors such as the availability of the product, your location, and the courier service's operational efficiency. We recommend reviewing the estimated delivery time provided during the checkout process for each specific order.

Delivery Process:

1. Order Confirmation: Once you place an order on our website, you will receive an order confirmation email. This email will contain details about your order and an estimated delivery date range.
2. Processing Time: We work diligently to process your order as quickly as possible. The processing time includes order verification, quality checks, and packaging.
3. Dispatch: Once your order is ready for dispatch, you will receive an email notification with tracking details. You can use these details to monitor the progress of your delivery.
4. Transit Time: The time your order spends in transit depends on your location and the courier service's operational timelines. You can refer to the tracking information for real-time updates.
5. Delivery: When your order arrives at your designated delivery address, our courier partner will attempt to deliver the package. If you are unavailable at the time of delivery, they may leave a delivery attempt notice or contact you to schedule a suitable delivery time.

Delivery Exceptions:

Please be aware of the following scenarios that might affect delivery timelines:

• Out of Stock: In the rare event that a product is out of stock, we will promptly notify you and provide options such as choosing an alternative product or waiting for restocking.
• Remote Locations: Deliveries to remote or less accessible locations might take longer than the estimated range due to transportation limitations.
• Courier Delays: Occasionally, unforeseen circumstances might cause delays in the delivery process. We will do our best to keep you informed in such cases.

Tracking Your Order:

You can track the status of your order by using the tracking information provided in your order confirmation email. If you have any questions or concerns about your delivery, please feel free to reach out to our customer support team.

Contact Us:

If you have any queries or require assistance related to your order or delivery, you can reach out to our customer support team at customer support email info@achabazaar.com. We are here to help you with any concerns you may have.

Thank you for choosing Achabazaar for your online shopping needs. We are dedicated to ensuring your satisfaction with our products and services.

Are there any hidden costs (sales tax, octroi etc) on items sold by Sellers onAchabazaar?

There are NO hidden charges when you make a purchase onAchabazaar. 

 Seller does not/cannot ship to my area. Why?

Whether your location can be serviced or not depends on

• Whether the Seller ships to your location
• Legal restrictions, if any, in shipping particular products to your location
• The availability of reliable courier partners in your location

At times Sellers prefer not to ship to certain locations. This is entirely at their discretion.

Why is the CoD option not offered in my location?

Availability of CoD depends on the ability of our seller and courier partner servicing your location to accept cash as payment at the time of delivery.

I did not receive my order but got a delivery confirmation SMS/Email.

In case the product was not delivered and you received a delivery confirmation email/SMS, report the issue within 24 hrs from the date of delivery confirmation for the seller to investigate.

Return & Refund Policy

Returns is a scheme provided by respective sellers directly under this policy in terms of which the option of exchange, replacement and/ or refund is offered by the respective sellers to you.

Seller has the ability to not accept/give prodct return/refund/Non-Returnable.

For all functionality related issues, do contact the brand authorized service centre directly.

If order is cancelled from seller side, you will get refund to your bank account within 7-15 working days after deducting minimal transaction fees.

Last Updated: 19th Aug 2023